Stories
BLOG Customer satisfaction
With access to so much real-time data from digital campaigns, it’s no wonder marketers and business owners have become hypersensitive to instant feedback loops. As Meta, Google, and other digital marketing platforms make it easier to track one interaction end-to-end, the visibility of reach, frequency, […]
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“You get what you pay for” – that’s how the saying goes. However, sometimes, you don’t even get that! SEO, in some cases, has enabled vendors to sell something intangible, unaccountable, and, in some extreme cases, unmeasurable. Hearing from businesses who are “getting SEO done” […]
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When a product or service has mass-market appeal, a business may consider its customer to be anyone and everyone. Whilst a business may want everyone to like or use their product or service, the truth is in fact the opposite. Every business, product, or service […]
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90% of buying decisions are made subconsciously. It’s incredible to think that after billions of years of evolution, technological innovation and an abundance of choice, our primal brain does most of the heavy lifting. Leaving the most advanced and evolved part of the human brain, […]
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At some point in our lives we will all be drawn in by the lure of powerful marketing, only to be utterly disappointed by reality when a product or service fails to live up to our expectations. Even if you’ve been lucky or studious enough […]
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