Stories

INSIGHTS AND RESOURCES

Talking about my generation?

By Darren Baines / September 9, 2019

Generational marketing is a key tool when segmenting your marketing audience as it provides a useful method of defining marketing strategy, channels and messaging. However, the effectiveness of generational marketing really boils down to how well you know the behaviours and preferences of Baby Boomers […]

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Word up!

By Darren Baines / July 24, 2019

The written word has undergone a major transformation in the past two decades. With the advent and mass adoption of the internet, social media and SMS messaging into our lives, the way we write has had to adapt to suit the medium, making it even […]

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Matching customer expectations with reality

By Darren Baines / July 3, 2019

At some point in our lives we will all be drawn in by the lure of powerful marketing, only to be utterly disappointed by reality when a product or service fails to live up to our expectations. Even if youโ€™ve been lucky or studious enough […]

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Like Ps in a pod

By Darren Baines / June 7, 2019

Hands up if you think price is the main decision-making factor when it comes to purchasing choices? If so, you may want to think again. With so many businesses focussing on cost to differentiate themselves from their competitors, it is all too easy to miss […]

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Sell the benefit, not the comparison

By Louise Ottewell / May 2, 2019

All too often, businesses compare their product or service with their competitors in marketing campaigns which might on the face of it seem logical, but often means they miss out on communicating the value of their offer directly to their customers. When businesses use statements […]

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A Digital Tool Kit for Parents: A beginnerโ€™s guide to social media and device configuration

By Darren Baines / April 1, 2019

Forte Marketing has put together a handy bite-sized guide to help adults (specifically parents), get to grips with the ins and outs of key social media platforms, iOS and Android device configurations. The guide provides a top-level overview of the key features and also, information […]

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Youโ€™ve got the leads, so now what?

By Louise Ottewell / February 22, 2019

Youโ€™ve done everything right โ€“ your brand is killing it, your digital presence is well balanced, your products and services meet the needs of your customers and your website and brochures are well written, contain beautiful imagery and are up to date. You sit back […]

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Meet your new boss, the customer!

By Darren Baines / January 15, 2019

โ€œThe customer is kingโ€ is probably one of most overused clichรฉs in business having been recited in Boardrooms and offices for decades to the point where the message is almost taken for granted and arguably, has lost much of its impact. If all companies were […]

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Marketing in 2019 โ€“ what you need to know

By Louise Ottewell / December 6, 2018

As 2018 draws to a close and the festive celebrations gather momentum, December is also traditionally the time of year when conversations centre around how fast time is passing us by – before we know it, weโ€™ll be ringing in 2019! Whilst others are busy […]

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Sorry (not sorry!)

By Louise Ottewell / November 1, 2018

We have all been on the receiving end of less than satisfactory customer service at some point in our lives, which is why it is understandably unsettling when your company is the one who has provided it. Handled correctly, complaints can bring about strong ambassadors […]

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